trigger
Inbound Call
Receive incoming phone call
Connected
Voice AI &
Call Agents
AI-powered voice agents that handle real phone calls — inbound and outbound.
Our voice agents are built on Vapi — the enterprise infrastructure platform purpose-built for AI-powered phone calls at scale. They handle real conversations with natural speech, not robotic IVR menus. Full compatibility with Australian phone numbers and carriers.
Every agent is configured with call scripts, compliance rules, and CRM integration. They can look up customer data in real time, follow branching conversation paths, and hand off to human operators when needed.
Whether you need inbound support, outbound qualification, or compliance monitoring, our voice agents deliver consistent, scalable phone operations.
Capabilities
•Inbound and outbound call handling
•Natural conversational AI with low-latency responses
•CRM integration and real-time data lookup
•Compliance logic and script adherence
•Call recording, transcription, and analytics
•Warm handoff to human operators
See it in action
Map a Call Flow
See how inbound calls are routed through transcription, CRM lookup, and intelligent call handling — all in real time.
ActiveWorkflow Builder
3 Nodes
2 Connections
Drag nodes to reposition
How we build it
Our Process
1.
Script & flow design
We design the call flow, script, and decision tree — including compliance rules, objection handling, and escalation triggers.
2.
Voice config & testing
We configure the voice agent on Vapi, tune the voice model, and run test calls to validate tone, pacing, and accuracy.
3.
Launch & audit
We deploy to production, connect your phone system, and run an initial audit period to monitor call quality and compliance.
4.
Retainer
A small monthly retainer covers ongoing monitoring, bug fixes, and continued development — refining scripts and expanding capabilities based on real call data.
Production Voice
Natural speech, real-time CRM lookups, and compliance logic — built for production call volumes.
Use cases
What You Can Build
Appointment booking
Voice agents that handle scheduling calls — checking availability, booking appointments, and sending confirmations without human involvement.
Lead qualification
Outbound agents that call, qualify, and score leads based on your criteria — routing hot leads to your sales team in real time.
Compliance review
Automated review of recorded calls against compliance scripts and regulatory requirements — flagging violations with timestamp citations.
See how we built CallCoach→Customer support
Inbound voice agents that handle common support queries, look up account information, and escalate complex issues to human agents.
Frequently asked questions
FAQ
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Learn moreDeploy your voice agent
Tell us about your call operations. We'll design and deploy a voice agent that handles them.
Start a Project